Shipping policy

A. Shipping costs and information:

By default, goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be carried out by DPD, UPS, DHL, DHL Express, or a freight forwarder. The applicable shipping costs can be found in the table below.

If you would like your order to be shipped to another country, please send us an email (insert email address) before placing your order and let us know the item, quantity, and delivery address, including the country and postal code. We will then inform you as soon as possible whether we can ship to the desired country and, if delivery to the desired delivery address is possible, we will inform you of the shipping costs, as we must check the shipping options and costs with our shipping partner in advance.

I. Shipping within Germany:

For shipping within mainland Germany, we charge a flat rate of €4.99 per order. We offer free shipping for orders with a gross value of €100 or more.

II. Shipping outside Germany

We deliver to the following countries:

Germany, Austria

The shipping costs to Austria are a flat rate of €13.99 per order.

For deliveries to countries outside the European Union, additional costs may arise in individual cases, for which we are not responsible and which must be borne by you. These include, for example, costs for money transfers by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Further information can be found, for example, at https://ec.europa.eu/taxation_customs/home_de and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do, as well as specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.